Cuisinart Food Processor Recall

[BakerAunt]

My latest email from Cuisinart says that my blade will be shipped sometime between June 1 and July 15, 2017. As we plan to move at the end of June, I hope it gets here before we leave the state.

[Mike Nolan]

They must have totally underestimated the demand for the replacement blades. Even though I seldom use my food processor, I'm glad mine wasn't one of the affected models.

I'm kind of amazed that the media hasn't picked up on this. I guess people who actually cook are just a fringe group compared to cell phone owners.

[Italiancook]

Thanks, BakerAunt, for posting. I called the recall line today and was told they were still on back order. When I asked when mine would arrive, I was told, "We don't know." So at least you received a more precise answer. I hope yours arrives before you move. I don't know why Cuisinart is not e-mailing me about this. I first learned about the recall via media, but Cuisinart sent me an e-mail the next day. I guess I had returned the registration form when it was originally purchased.

I've read that some people wouldn't wait for the new blade and bought new Cuisinart processors. I refuse to do that, but I may send my husband out to see what other brands are in the stores. Easter is, after all, going to arrive before June.

• This reply was modified 7 years, 10 months ago by Italiancook.

[cwcdesign]

I received the same email today. However, I do not use mine frequently so on the occasions when I need it I go ahead and pray 🙂 It was after all a "voluntary" recall, but I will feel better having a proper blade whenever it comes.

I, too, hope yours comes before you move, Baker Aunt. Since you filed before me, I would expect that they would ship in order of receipt.

[Italiancook]

cwcdesign, I may be wrong, but I think the first article I read about this said that it's a voluntary recall in that Cuisinart decided to do it, instead of the government forcing them to do the recall.

[Italiancook]

Today, the Cuisinart recall rep at the phone line told me the ship date for my new blade is June.

[Bronx]

My replacement blade arrived yesterday, now I no longer have to manually chop walnuts to put in my Greek yogurt!

What I find funny is it comes with instructions on how to open the box so you don't cut yourself. If only my knives came with instructions...

Bronx

[cwcdesign]

Lucky you Bronx! When did you send in your request? Just to gauge when the rest of us might expect ours.

[Bronx]

I submitted the on line form December 20. I hope you all get your replacement blades soon.

Bromx

[BakerAunt]

Thanks, Bronx, for letting us know. I submitted my request in January, so I hope to see it in late May or early June.

[cwcdesign]

Baker Aunt's post reminded me - has anyone else received their blade yet?

[BakerAunt]

I haven't, but I did get a UPS email notice about a package that is on its way. I thought it was spam and deleted it. I hope that it actually means that I will receive my blade soon. I'll let you know.

• This reply was modified 7 years, 6 months ago by BakerAunt.

[rottiedogs]

My replacement arrived Monday. I submitted on line but I don't remember when exactly. Probably the week between Christmas and New Years. I kept getting emails with updates but no firm date for arrival. I was surprised to see it actually. I figured I was going to have to wait at least another month or so.

[cwcdesign]

I received my confirmation Jan 4th and that last letter I have is Feb 17. Maybe it's time to call

Lucky you Rottiedogs

[navlys]

I received mine last week and put my request in in January. Call me crazy but I have been using the old blade anyway. I guess you call that "living on the edge". Ha ha.

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